Privacy Policy

Privacy Policy

1. Introduction

This Privacy Policy explains how Aman Sharma Spark (“we”, “our”, “us”) collects, uses, stores, and protects personal and business information when you use our websites, software, and services (including CRM, HRMS, POS, Accounting and all bundled ecosystem services). By using our services, you agree to the practices described in this Policy.

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2. Information We Collect

We may collect the following types of information:

• Account and Contact Data: Name, business name, email address, phone number, login details, billing details.

• Business and Usage Data: Company details, team structure, customer records, orders, invoices, leads, HR data, and other information you enter into our CRM/HRMS/POS/Accounting systems.

• Technical Data: IP address, browser type, device information, pages visited, usage logs, cookies and similar tracking data.

• Marketing and Communication Data: Preferences, feedback, support requests, and communication history.

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3. How We Use Your Information

We use collected data to:

• Provide, operate, and maintain our software and services.

• Create and manage your account and user access.

• Offer bundled services like listings, verification badges, ads, and digital marketing, where applicable.

• Communicate with you about updates, support, billing, and service information.

• Improve our products, user experience, security, and performance.

• Send marketing and promotional messages (where permitted), with an option to opt out at any time.

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in and remember your preferences.

• Analyze website and app usage to improve our services.

• Support marketing, remarketing, and performance analytics.
  You can control cookies via your browser settings, but disabling them may affect some features of our services.

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5. Sharing of Information

We may share your data with:

• Service providers / vendors (e.g., hosting, email, payment, analytics) who process data on our behalf under confidentiality and data protection obligations.

• Partner platforms (e.g., marketplaces, job portals, OTT, listing sites) when you opt‑in for related services such as listings, ads, or verification.

• Legal and regulatory authorities where required by law or to protect our rights, users, and systems.
  We do not sell your personal data. Any sharing is limited to the purposes described in this Policy.

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6. Data Storage, Security, and Retention

We store data on secure servers with technical and organizational measures such as access control, encryption (where applicable), and regular monitoring to reduce the risk of unauthorized access, loss, or misuse.
We keep personal data only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. After that, data may be deleted or anonymized.

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7. Your Rights and Choices

Depending on applicable law, you may have rights to:

• Access the personal data we hold about you.

• Request correction or update of inaccurate or incomplete information.

• Request deletion of your data (subject to legal and contractual limits).

• Object to or restrict certain processing activities.

• Opt out of marketing communications at any time by using the “unsubscribe” link or contacting us.
  You can exercise these rights by contacting us using the details provided below.

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8. Third‑Party Links and Services

Our websites or services may contain links to third‑party websites or integrate with external platforms (e.g., marketplaces, social media, OTT, job portals). We are not responsible for the privacy practices or content of these third parties. We recommend reviewing their privacy policies separately.

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9. Children’s Privacy

Our services are intended for businesses and professionals, not for children. We do not knowingly collect personal data from children under the age defined by applicable local law. If you believe a child has provided us data, please contact us so we can remove it.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date and will be effective as soon as it is posted. Continued use of our services after any changes means you accept the updated Policy.

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11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, you can contact us at:

• Email: [your‑support‑email]

• Business Name: Aman Sharma Spark

• Address: [your full business address]